Lobby

BetNeptune Casino has rolled out a redesigned lobby today, 1 November 2025, promising faster navigation and a cleaner way to find games, bonuses and account tools. The update focuses on simpler discovery: a prominent search bar, clickable provider tiles, and a personalised ‘Featured’ carousel that surfaces new releases and popular titles based on recent play.

If you want an overview of the site itself, see our full BetNeptune Casino review.

Find games faster: smart filters and curated collections

The new lobby introduces quick filters that let you sort by game type, number of reels, theme and provider. That means less scrolling to reach those large 5-reel video slots or the nostalgic 3-reel classics. Curated collections highlight categories such as ‘Jackpot Picks’, ‘New This Week’ and ‘Most Popular with UK Players’, helping you spot notable titles at a glance.

Featured games include big-name releases from Microgaming (Apricot) and other studios; you’ll immediately see fan favourites and themed slots ready to play.

Spotlight on flagship slots you’ll see first

The lobby’s carousel spotlights standout games to try right away. For fans of mythic adventures, the revamp puts Jason and the Golden Fleece front and centre — a 5-reel, 243-payline video slot with multiple bonus rounds you can read more about here. Classic players will find Big Five, the simple but satisfying 3-reel title, and those after a Parisian vibe can jump into Voila Slots, both easy to access from the new layout Big Five and Voila Slots respectively.

Payments and help are now one click away

BetNeptune’s lobby also displays accepted payment methods as prominent icons so you know which options are available before you head to the cashier. Supported methods include Apple Pay, PayPal, Visa, MasterCard, Maestro, MuchBetter, PaySafeCard, AstroPay Card and ecoPayz, with account balances shown in GBP. Customer support access is nearby too: the lobby links to the FAQ, offers live chat, and lists the support email customersupport@instantgamesupport.com for slower queries.

Promotions and terms — read before you play

The promotions panel in the new lobby makes the welcome package and terms clearer. BetNeptune is advertising a welcome bonus of up to £300 plus free spins. The bonus carries a 50x wagering requirement and the bonus amount is divided across the first three deposits — make sure you read the full terms on the promotions page in the lobby before claiming any offer. Remember that bonus T&Cs affect how and when you can withdraw winnings, so check limits and eligible games.

Providers, performance and mobile-first design

Under the hood the lobby brings together games from dozens of studios, including NetEnt, Evolution Gaming, Red Tiger Gaming, Play’n GO, Big Time Gaming and many more, so you’ll find a wide range of themes and play styles. The redesign emphasises performance on mobile devices, with faster load times and an adaptive layout that keeps favourites and recently played games within easy reach.

Responsible play features are easy to find

BetNeptune’s lobby adds clearer access to responsible gambling tools, in line with UK Gambling Commission expectations. Players can set deposit limits, use reality checks, and find self-exclusion options including GamStop. The lobby also links to BeGambleAware resources for anyone who needs support. These tools are visible from the account menu and the help centre — use them if gambling stops being fun.

The refreshed lobby aims to reduce friction from sign-in to spin, making deposits, game selection and support quicker for UK players. If you’re logging in today, take a few minutes to familiarise yourself with the new filters and check the bonus terms before playing.